Awards & Recognition — The Boat Shop

AWARDS & RECOGNITION

Recognized by the industry. Earned on the lake.

These awards represent years of work behind the scenes—from customer service and marine repairs to team development, operations, and a commitment to getting the details right.

15years named to the Top 100 list
#7national Top 100 ranking in 2021
3consecutive Mercury CSI Awards
1Best Service Department award

INDUSTRY HONORS

The milestones we are proud to carry forward.

Recognition matters most when it reflects the everyday work customers actually experience.

Boating Industry Top 100 Dealer

Named among the nation’s leading boat dealerships.

The Boat Shop was included in Boating Industry’s annual Top 100 Boat Dealers program from 2009 through 2023. The program recognizes dealerships that demonstrate strong performance in customer service, operations, team development, and sustainable business growth.

#7 National ranking
earned in 2021
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Best in Class: Best Service Department

Boating Industry selected The Boat Shop for its 2021 Best Service Department honor, recognizing the performance, reputation, and customer-focused work of the marine service team.

AWARDED FOR 2021
CSI

Mercury Marine Customer Satisfaction Award

The Boat Shop earned the Mercury Marine Customer Satisfaction Index Award for three consecutive years, reflecting strong customer feedback connected to product registration, service, and warranty support.

2022 · 2023 · 2024

RECOGNITION TIMELINE

A record built over time.

2009–2020

A consistent place among the Top 100

The Boat Shop begins a long run of recognition through Boating Industry’s national Top 100 Dealer program.

2021

#7 Top Dealer and Best Service Department

A landmark year that recognized both the overall dealership and the strength of its service operation.

Read the Boating Industry feature →
2022–2024

Three consecutive Mercury CSI Awards

Customer satisfaction recognition tied to ownership support, service, and warranty experiences.

2023

Fifteenth year on the Top 100 list

The 2023 recognition completed a fifteen-year run on the national dealer list.

PRESS & TRAVEL FEATURES

The Boat Shop beyond the marina.

Local news and travel publications have also highlighted the business and the Lake Wallenpaupack experience.

WNEP News

“Boats Are Big on a Busy Lake Wallenpaupack”

WNEP featured The Boat Shop during the unusual boating demand of 2020, highlighting a major increase in sales and the challenge of keeping inventory available.

JULY 2020
DiscoverNEPA

Featured Lake Wallenpaupack marina and dealer

DiscoverNEPA included The Boat Shop in its regional travel coverage, noting its national dealer recognition, boat brands, and rental options.

2023
VisitPA

Great American Getaway Guide

Pennsylvania’s official tourism site recommended The Boat Shop as a place to rent a boat and explore Lake Wallenpaupack.

2024

WHAT THE AWARDS MEAN TO US

The plaque is not the point.

The real value is what the recognition represents: strong systems, knowledgeable people, and customers who feel taken care of.

Customer trust Clear communication, honest guidance, and dependable follow-through.
Service quality Technical knowledge, detailed work, and a commitment to solving problems correctly.
Team development Continued training, accountability, and shared standards across departments.
Long-term improvement Using feedback and experience to make the business stronger each season.

EXPERIENCE THE DIFFERENCE

Recognition is earned one customer at a time.

Browse boats, request service, reserve a rental, or contact the team to see how The Boat Shop can help with your next season on Lake Wallenpaupack.