Request service for your boat or PWC.

Schedule maintenance, repairs, diagnostics, or other marine service with The Boat Shop. Online scheduling is currently available for qualifying existing customers.

EXISTING CUSTOMERS · PURCHASED OR SERVICED WITHIN 2 YEARS

Schedule Service → New Customer Request

Before You Schedule → Customer Eligibility → Service FAQs →

SERVICE APPOINTMENT REQUEST

What to know before scheduling

Your selected date is a requested appointment date. Most requests are approved as selected, but shop capacity, technician availability, parts needs, or the type of work may require an adjustment.

HOW IT WORKS

Submit your request online.

Provide complete information so our service team can review the request, prepare for the appointment, and reduce avoidable delays.

Choose your requested date

Select the date that works best for you through our online scheduler.

Describe the service needed

Include symptoms, concerns, requested maintenance, and photos when applicable.

Watch for any schedule changes

We will contact you if your requested date needs to be adjusted. Otherwise, the selected date is approved.

Bring the unit for its appointment

The appointment reserves a place in our schedule but does not guarantee same-day completion.

Schedule Service →

01 · REQUEST

A requested date is not guaranteed

Your request is reviewed against shop capacity, technician availability, the type of service, and any likely parts needs.

02 · SCHEDULE

Your appointment holds a place

An appointment reserves space in the service schedule. It does not guarantee that diagnosis or repairs will be completed the same day.

03 · DETAILS

More information means fewer delays

Include the reason for service, symptoms, when the problem occurs, and clear photos whenever they may help our team prepare.

Need a different appointment date?

If your requested date does not work for our schedule, a team member will contact you. If you do not hear from us about a change, your appointment is approved for the date selected.

BEFORE YOU SUBMIT

Service questions, answered

Call or text 570-226-4062 if your question is not covered below.

The date is submitted as a request. Most appointments are kept on the selected date. We will contact you if shop capacity, technician availability, parts needs, or the requested work requires a change.

Not necessarily. The appointment reserves a place in our service schedule. Diagnosis, parts availability, repair complexity, and existing workload can affect completion time.

Describe the requested service, all symptoms or concerns, when the issue occurs, and any troubleshooting already completed. Include photos when they may help explain the issue.

The standard online scheduler is for customers who purchased their unit from The Boat Shop or have received service from us within the past two years. Other customers must first submit the New Customer Request form.

Complete the service scheduler and choose “Not Sure” when asked about your customer status. Our team will review the request.

READY TO REQUEST SERVICE?

Choose your preferred appointment date.

Complete the scheduler with as much detail as possible so our team can review your request.

Schedule Service →